Greek Ministry of Internal Affairs

Project title : Management of Citizens Records

Name of client: Greek Ministry of Internal Affairs

Contractor: Ένωση Εταιρειών «ALTEC INTEGRATION A.E. - OTS Α.Ε. - QUALITY & RELIABILITY Α.Ε.»

Budget: 2.199.579,96 € χωρίς ΦΠΑ (turnout Q&R 25 %)

Project Implementation Period : 27/5/2015 – 27/9/2017


Detailed description of project

This is a project in the field of governmental electronic data management system concentrating on national scale software development.

This project includes the implementation of a Central Registry which contains all the citizens’ data, thus enabling the issue of certificates and the creation of the voters’ catalogue. It is a national Registry Office Solution, supporting maintenance, monitoring and management of Registrar Acts which are stated in the National Registry Offices

System’s Subsystems:

Citizens’ Register, which results from the unification of the Office Register Records and the Citizens’ Municipal Status Information
Registrar Acts and Workflow Subsystem
General Administration Subsystem

The System incorporates interoperability with 25 Institutions of the Public Administration.

Technologies used: RDBMS (Oracle Database Enterprice Edition, Oracle Real Application Clusters, Oracle Partitioning, Oracle Tuning Pack, Oracle Diagnostic Pack, Oracle Active DataGuard), Middleware (Oracle WebLogic Server Enterprise Edition, Oracle Web Logic Suite, Oracle BPEL Process manager Option), BI ( Oracle Business Inteligence Enterprise Edition Plus), Identity Management (User Access) (Oracle Internet Application Server Enterprise Edition), Web Tier (Oracle Web Tier), Backup software: Oracle Secure Backup, Virtualisation & OS (Oracle Enterprise Linux, Windows Server 2008 R2 Standard Edition, Oracle VM), ETL: Oracle Data Integrator Enterprise Edition, Stress Test Software: Apache Jmeter 2.6

Type and scope of services provided

QUALITY & RELIABILITY S.A provided the following services:

Project management actions related to IT, including project planning, evaluation of variations, implementation of actions to be taken to correct gaps, monitoring of the project implementation, performance of integration tests, maintenance and project risk evaluation. The Prince2 Methodology was adopted.
Requirements Analysis and Design (Process model using UML Diagrams)
Software Development Services and Testing
System Deployment in the Training, Testing, and Production/Pilot Environments
Countrywide System deployment
Data Migration Services
Preparation of Training plan, Training Material, User Manuals, SW installation instructions & Execution of Training
Integration Services
Technical Support Services
Final Testing, Pilot phase, Trial phase
Change Management Services
Warranty and maintenance Services

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