Cedefop - European Centre for the Development of Vocational Training

Cient Project Framework Contract no II - Europass Services 

Contractor: Q&R S.A.

Summary Provision  of  Web  Development,  Maintenance,  Support, Consulting and Project Management Services for the Europass Platform, and  specifically  to  the  web- based Europass tools (Europass portal and Europass mobility management tool),  using  a  given  technological  environment.  More Specifically, QnR provided:

• Corrective and evolutive development and maintenance; Small, minor improvements;
• Development  of  additional,  new  modules;  full  integration  with the  rest  of  the system, with existing functionalities; technical reporting and documentation;
• ICT project and software development management; follow-up of  tasks,  milestones, short-  and  mid-term  goals  and  deliverables; monitoring  of  their  implementation;  coordination  with  Cedefop project managers; full software development life-cycle management
• Deployment of all new patches or modules of the system to the development  platform,  full  testing  and  finally  publishing  to  the production platform;
• Service administration, management and support; Performance management   and   troubleshooting;   interaction   with   operating system;   Choice   of   servers’   topology   and   architecture; Setup, maintenance, troubleshooting and optimal performance of Apache web server, Apache Tomcat Services and all software components comprising the system; Statistics management;
• Consulting  services;  Studies; Integration of additional instruments; European-wide research of current trends and existing work  related  to  specific  topics  requested;  XML  standardization processes and procedures (HR-XML, IMS LIP, CEN/ISSS, IEEE/LTSC/LTTC);
• Proactive  studies,  suggestions and  proposals  relating to the way ahead;   to   the   utilization   and   integration   of   existing   or   new technologies for the advancement and support of the objectives of the project.
• Error, bugs and remarks collection and reporting to Cedefop;  coordinate  for  their  correction.  Travels to  other European  countries  
• On-site  services  for  specific  needs  of  the  projects  where  on-site presence is more efficient (system   upgrades   and   migrations, assistance and support during module deployments and/or Europass administration over periods of   high criticality, opportunity  tasks  resulting  from  user/NECs  feed-back,  network support  of  Europass  partners,  coordination  tasks  with  different parties involved in the Europass operations)

Cient Project Framework Contract no III – Software and website development and support services for Europass Contractor: Q&R S.A.

Summary:Provision of Web Development, Maintenance, Support, Consulting and Project Management Services for the Europass project and specifically for the web-based Europass tools (Europass portal and the Europass mobility management tool), using a given technological environment.

Services provided include: custom web programming, database development, construction, maintenance and support of web applications, web design, consulting, analysis, technical management, xml consulting, usability testing, and project management.  More Specifically, QnR provides:

• Corrective and evolutive development and maintenance for the existing Europass Website resources, i.e. implement minor improvements, bug fixes;
• Full lifecycle software development comprising: development of additional, new modules; full integration of these modules with the rest of the system and the existing functionality;
•  Deployment of all new patches or modules of the Europass web resources to the development platform, full testing in various platforms/environments (operating systems and software) and finally deployment to the production platform;
• Europass service administration, management and support: performance management and troubleshooting; interaction with operating system; choice of servers’ topology and architecture; Setup,  maintenance, troubleshooting and optimal performance of Apache web server, Apache Tomcat Services and all software components comprising the system; Statistics management.
• Project Management and software development management: full software development life-cycle management, follow-up of tasks, setting milestones, short- and mid-term goals and deliverables; monitoring of their implementation; coordination with Cedefop project managers etc.;
• Consulting services: Analyses; Studies; integration of other documents in the Europass framework; European-wide research of current trends and existing work related to specific topics requested; XML standardisation processes and procedures (HR-XML, IMS LIP, CEN/ISSS, IEEE/LTSC/LTTC); Analysis of business requirements and specifications;
• Opportunity studies: suggestions and proposals to anticipate phases of development; utilisation and integration of existing or new technologies for the advancement and support of the objectives of the project; design, specification architecture, implementation testing and documentation, deployment and maintenance
• Documentation, manuals, reports; technical reporting and documentation;
• On-site services for specific needs of the project.

DG Research

Client projects FP6 - Evaluation service provider (ESP)

Contractor:Q&R S.A.

Summary

''Development and provision of services in support of the submission and evaluation of proposals within the Sixth Framework Programme of the European Community for Research Technological Development and Demonstration''
Lot 2 :Evaluation service provider (ESP) to equip and run a proposal reception and evaluation facility, including development and maintenance of the proposal databases and archives, logistical support of evaluation sessions, and related tasks

Q&R (as a subcontractor) was responsible for:

• the development and maintenance of the proposal databases and archives.
• the provision of appropriate IT interfaces to relevant Commission systems;
• the provision of the support services during the lifetime of the Sixth Framework Programme;

EuropeAid Co-operation Office

Client ProjectLEGAL TRAINING - Legal Training, in Kiev and selected regions of Ukraine

Contractor:Q&R (COORDINATOR)

SummaryThe project aim was to provide a greater understanding of European law and policy-making to Ukrainian legal professionals, by developing and providing short-term and mid-term courses in European studies for representatives of Ministries and other public and private institutions, creating a system of distance learning for representatives of Ministries and other public institutions as well as the private sector in the field of European studies, and by developing the capacity to provide such training in identified regional centres.