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Case
Study
Transformation of Consular Services Procedures
Ministry of Foreign Affairs
Transformation of Consular Services Procedures
Need
Streamline bureaucratic processes by exploring alternative methods of handling requests, allowing citizens to submit and manage their inquiries and applications without the need for in-person visits.
Solution
We are undertaking a redesign of virtual assistant service processes by leveraging artificial intelligence, facilitating digital document submission and electronic payments, and establishing seamless integration with the digital platforms of the General Government.
Project details
Contactor
Q&R (51%) – Vodafone (49%)
Beneficiary
Ministry of Foreign Affairs
Start Date
21/2/2022
Duration
Ongoing
Budget
3.790.000€
Contactor Beneficiary Start Date Duration Budget | Q&R (51%) – Vodafone (49%) Ministry of Foreign Affairs 21/2/2022 Ongoing 3.790.000€ |
Main Functionalities
Data entry for receivables, from order form to invoicing and payment.
Comprehensive coverage of complex receivable environments, including advances, cash, bank deposits, checks, and factoring.
Detailed follow-up of payables and budget management.
Customizable reporting and analytics capabilities for data-driven insights
Dynamical quantity inventory management for real-time tracking of inventory, purchases, and sales orders.
Check and insertion of supplier invoices into the ERP system.
Data integration and synchronization across different modules and departments.
Benefits
Robust security measures to protect sensitive financial and operational data.
Seamless data integration and synchronization across different modules and departments.
User-friendly interface and intuitive navigation for ease of use.
Scalable and adaptable to accommodate business growth and changing needs.
Reliable technical support and ongoing system updates for optimal performance.
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