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IBM Robotic Process
Automation
Smarter Automation, Better Business
IBM Robotic Process Automation
RPA, possesses the capability to leverage AI insights in order to accomplish tasks seamlessly, thereby facilitating the realization of digital transformation.
Features
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Identify potential avenues for enhancing processes and tasks, as well as pinpoint the areas with the highest return on investment (ROI) for automation. Attain comprehensive visibility into each process, task, and service interaction to facilitate their transformation through automation and enhancements that consistently enhance operational efficiency and customer satisfaction.
- Gain comprehensive comprehension of all occurrences within your business processes.
- Create a systematic representation of individuals' operational methodologies.
- Extract and oversee each interaction that takes place within the realm of business.
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Enable the automation of any system or process, whether it is outdated or newly implemented, as well as tasks that should not require human intervention.
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Enhance productivity by leveraging a digital workforce that seamlessly cooperates with your personnel and automates tasks through user interface (UI) and application programming interface (API) interactions, utilizing integrated artificial intelligence (AI) capabilities.
- Develop business applications and automations efficiently using low-code, graphical tools.
- Efficiently merge robotic process automation (RPA) and API integration to achieve optimal speed and scalability across diverse systems.
- Streamline manual paperwork by implementing intelligent document processing techniques.
- Leverage two types of robots, the attended and unattended
- Promote intelligent decision-making and enhance collaboration between individuals and digital workers.
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Utilize a robust enterprise-level solution that effectively reduces expenses, mitigates risks, and accelerates the time required to achieve value.
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Centrally manage and enhance the integrated platform and your automation initiative, guaranteeing adherence to regulatory standards, maintaining superior quality, and upholding security protocols for all teams, roles, and individuals involved.
- Obtain the necessary operational and business knowledge to support your automation program.
- Consistently examine and oversee your automations and the associated applications using the sole platform that incorporates testing.
- Effectively administer and regulate the integrated platform and your automation program from a centralized standpoint, while minimizing ownership costs.
- Implement the comprehensive cloud-native platform either as a Software-as-a-Service (SaaS) solution or through self-hosting, ensuring optimal adaptability.
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What are our robots capable of doing?
- Employ the OS Microsoft Windows
- Make use of applications such as Windows Office, SAP, Java Apps, ERPs, and remote desktop
- Invoke APIs
- Deploy updates and queries on databases
- Engage in communication through natural language, including emails and SMS.
- Read, modify, and generate documents.
- Carry out data processing tasks such as encryption, analysis, reporting, and others
Industries
RPA can provide benefits to businesses operating in various industries.
Finance and Accounting:
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- data entry
- invoice processing
- report generation
- reconciliation
- payroll processing.
Human Resources
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- employee onboarding / offboarding processes
- data entry for HR systems
- benefits administration
- timesheet processing
Customer Service
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- order processing
- customer data validation
- email and chat responses
- ticket routing.
Supply Chain and Logistics
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- inventory management
- order tracking
- shipment scheduling
- data synchronization between systems.
Healthcare
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- patient data management
- appointment scheduling
- claims processing
- Billing
Manufacturing
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- data collection from production systems
- quality control processes
- inventory management
- order tracking
Banking and Financial Services
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- account opening / closing processes
- transaction processing
- compliance checks
- fraud detection.
Insurance
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- claims processing
- policy administration
- underwriting
- regulatory compliance tasks
Retail and E-commerce
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- order processing
- inventory management
- price monitoring
- customer data management.
IT Operations
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- software installations
- data backups
- system monitoring
- incident ticket management